Shipping Policy
At GauHum.com, we strive to ensure that your experience with us is smooth and hassle-free. We want to make sure that your products reach you in the best condition, in a timely manner, and with complete satisfaction. Here’s everything you need to know about our shipping process:
1. Order Processing Time
- Once you place an order on GauHum.com, we aim to process and dispatch your items within 2-3 business days.
- Orders placed on weekends or public holidays will be processed on the next available business day.
- After your order is dispatched, you’ll receive a tracking number via email to monitor the progress of your shipment.
2. Shipping Methods
We offer reliable shipping options to ensure your products arrive safely:
- Standard Shipping: This is our most affordable option and generally takes 5-7 business days for delivery, depending on your location.
- Express Shipping: For faster delivery, we offer express options which can get your order to you in 2-4 business days.
We use trusted courier partners to deliver your items, including [Courier Services you use – e.g., India Post, DTDC, Delhivery, etc.].
3. Shipping Rates
- Shipping costs are calculated based on the weight of your order and your delivery location.
- You can view the exact shipping charges during the checkout process before completing your purchase.
4. Shipping Locations
- Currently, we offer shipping across India.
- We do not ship internationally at this time.
5. Packaging
Your products will be carefully packaged to ensure they reach you in perfect condition. We use eco-friendly materials wherever possible to help protect the environment.
6. Order Tracking
Once your order is dispatched, you will receive an email with a tracking number. You can use this number to track the status of your delivery on the courier company’s website.
7. Damaged or Missing Items
- In the rare case that your package arrives damaged or contains incorrect items, please contact us within 48 hours of receiving your order.
- We will resolve the issue promptly, either by sending a replacement or issuing a refund, depending on your preference.
8. Delayed Shipments
- While we do our best to ensure timely deliveries, there may occasionally be delays due to factors beyond our control (e.g., weather, transport strikes, etc.).
- If your order is delayed, please reach out to us, and we’ll assist you in tracking the status.
9. Address Accuracy
Please ensure that your shipping address is correct at the time of placing the order. We cannot be held responsible for delays or issues caused by incorrect or incomplete address information.
10. Contact Us
If you have any questions or concerns about shipping, feel free to whatsapp our customer support team at 9958932211. We’re here to help!
Thank you for choosing GauHum.com. We appreciate your trust and look forward to serving you!