Welcome to GauHum.com. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, purchase our products (such as ghee, hawan samagri, and cow dung cakes), or use our services.

By using our website, you consent to the terms outlined in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect two types of information: personal and non-personal.

a) Personal Information:

We collect personal details you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (handled securely by third-party payment processors)

b) Non-Personal Information:

When you visit our website, we collect certain technical information automatically, including:

  • IP address
  • Browser type and version
  • Device information (e.g., mobile or desktop)
  • Pages viewed, time spent on the website, and other analytics
  • Cookies and similar tracking technologies to enhance your experience

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Respond to inquiries and provide customer support
  • Personalize your shopping experience
  • Send transactional updates (e.g., order confirmations and shipping details)
  • Share promotional offers, newsletters, and updates (only with your consent)
  • Improve website functionality and enhance user experience
  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Track website performance and usage
  • Provide a seamless shopping experience

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. How We Protect Your Information

Your privacy is our priority, and we employ industry-standard security measures to protect your data:

  • SSL (Secure Socket Layer) encryption for secure data transmission
  • Firewalls and regular security monitoring
  • Restricted access to sensitive information

While we take every precaution to secure your data, no online system is 100% secure. We encourage you to take steps to protect your personal information, such as using strong passwords.

5. Sharing Your Information

We respect your privacy and only share your information in limited circumstances:

  • With trusted third-party service providers: For payment processing, order delivery, and website analytics.
  • For legal compliance: To comply with applicable laws, regulations, or legal processes.
  • With your consent: If you agree to share your data for specific purposes.

We do not sell or rent your personal information to third parties.

6. Your Rights

As a user of our website, you have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.

To exercise these rights, contact us at gauhumfarms@gmail.com.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies when you visit their sites.

8. Children’s Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated effective date. We encourage you to review this page regularly.

10. Contact Us

If you have questions, concerns, or need further assistance regarding our Privacy Policy, please whatsapp at:

GauHum.com
Email: gauhumfarms@gmail.com
Whatsapp: 9958932211
Address: Gau-Hum Gaushala, Makora village, near Aryadeep Inter College, Greater Noida, pin : 201310

Thank you for trusting GauHum.com. We value your privacy and are committed to providing a safe and transparent shopping experience.