Cancellation Policy
At Gauhum.com, we understand that sometimes things change, and you may need to cancel an order. We strive to provide a smooth and hassle-free shopping experience, and our cancellation policy is designed to ensure that you can make changes to your order before it is dispatched.
How to Cancel Your Order
If you wish to cancel your order, please contact us within 24 hours of placing the order. We process orders quickly, and once the items have been dispatched, cancellations will not be possible. To cancel your order, you can:
- Email us at: gauhumfarms@gmail.com
- Whatsapp our customer service: 9958932211
Please include your order number and the reason for cancellation when contacting us to help us process your request swiftly.
Conditions for Cancellation
- Cancellations are only allowed before your order is dispatched.
- If the order is already dispatched, we are unable to process cancellations.
- Orders placed during promotional sales or with discounts may have different cancellation terms. Please check the specific offer details.
Refunds After Cancellation
- If your cancellation request is processed before dispatch, you will receive a full refund to your original payment method.
- Please note that refunds may take 5-7 business days to appear in your account depending on your payment provider.
Important Notes:
- We recommend reviewing your order carefully before confirming it to avoid cancellation requests.
- For any changes or assistance with your order, our team is here to help. Feel free to reach out to us with any questions.
Thank you for choosing Gauhum.com! We appreciate your trust in our products and services.